“Communication – the human connection, is the key to personal and career success.”….Paul J. Meyer
Communication is considered to be effective if the audience reaches the goal intuitively, effortlessly. In simpler terms, it means that when they are absorbing your communication, they don’t have to think about the method being used but think only about the message. On the larger canvas, it seems like a Herculean task. Delving into the intricacies of communication, the key is perception of situation.
Most of the communication we do in our everyday lives is quite successful. We know how to modify our behaviour and vary our approach if we start to see we aren’t getting our messages through. It may not be efficient to plan and polish all our daily communication, however, the need of effective communication is the most while dealing with business and professional relationships.
Every time we want to communicate meaningfully, consider the two important elements: the audience and the goal. One should clearly define both within the context of communication. The reason is that different audiences require different approaches in order to get them to the desired goals. If one manages to bring the audience to the desired goal, it can be inferred that the communication was successful and effective.
1.Be an Enthusiastic and Good listener
Although people think that they are listening when the other person is talking, the time, actually is being utilized in planning what to reply.
Therefore, an extra effort is required to listen to what the other person says and then come up with the desired response. This is an attribute of a good and keen listener.
2. Understanding Others’ Point of View
In most of the communication, we desire ourselves to be heard and understood. If an effort is sincerely put to see through the other party’s point of view, ours can also be explained in a lucid and relevant manner.
3.Use Mirror and Match technique
Adapt to their body language and feelings. Pay special attention to their nonverbal communication. Observe the body language and posture, inflection and choice of words. Now, customize your words, body language, and voice tone to match what has been observed.
4.Use the right lexical resources
Use words like “we, us, we’re, our, and ourselves” to instantly build a bond. These words foster a common goal or concern.
5. Compromise if necessary
With a trait to win arguments, we aim to win. Communication is not about winning, it’s about getting things done.
6. Take Time-Out if Necessary
Sometimes, we need to take a break in the middle of the discussion. If the communication is intensive, ineffective communication pattern can surface. On noticing such patterns, take a break and then continue constructively.
If we take the time to work on our communication skills by focusing on some of the points mentioned above, we can definitely improve our ability to connect with people from all walks of life, at work and in social circles. Choose the techniques that fit best with our personality and our motives, when we interact with people.
“You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere.” ~Lee Iacocca